All Systems Operational

Uptime over the past 90 days. View historical uptime.
Diabolocom Mobile Operational
Voice Operational
Voice Convergence to engage Operational
SMS Operational
DATA Operational
Web Interface Operational
Sim Management(Activation,Suspension,...) Operational
Public APIs Operational
Portability Operational
Archives Mobile Operational
Diabolocom AI Operational
Delays on call transcriptions Operational
Call summary generation Operational
IVR - AI Recording Processor Block Operational
IVR - Quality Monitoring Block Operational
Agent Assist - Real-time call transcription Operational
Agent Assist - Dynamic form completion Operational
Agent Assist - AI Assist Chatbot Operational
Quality Monitoring - Back-office Operational
Quality Monitoring - Grid application Operational
Quality Monitoring - Triggers Operational
Quality Monitoring - Import system Operational
AI - APIs Operational
Agent Assist - Uploading documents to the interface Operational
Quality Monitoring - Ingestion SFTP Operational
Virtual Agent Operational
FR1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform Access Operational
FR2 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform Access Operational
Scenario Operational
FR3 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform Access Operational
FR4 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform Access Operational
Scenario Operational
FR5 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform Access Operational
FR6 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform Access Operational
Scenario Operational
FR7 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform access Operational
FR8 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform access Operational
Scenario Operational
FR9 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform Access Operational
FR10 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform Access Operational
Scenario Operational
FR11 Operational
Scenario Operational
Plateform access Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
SAP integration Operational
Recordings Operational
FR12 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Zendesk integration Operational
Recordings Operational
Scenario Operational
Plateform Access Operational
HADS Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform Access Operational
Scenario Operational
HADS2 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
Oracle integration Operational
ServiceNow integration Operational
Recordings Operational
Mail - Outbound Operational
MS Dynamics integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
Scenario Operational
Plateform access Operational
P-DP1 Operational
P-DP1 Operational
DP1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform access Operational
Scenario Operational
DE1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform access Operational
DE2 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
DE3 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
DE4 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
SG1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Plateform access Operational
Scenario Operational
US1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Mail - Outbound Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
Scenario Operational
Plateform access Operational
UK1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
SBX1 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
SBX2 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
SBX3 Operational
Voice - Inbound calls Operational
Voice - Manual outbound calls Operational
Voice - Campaign calls Operational
Mail - Inbound Operational
Mail - Outbound Operational
WebRTC Operational
Supervision Operational
Wallboards Operational
Reports Operational
SFTP Operational
Call scripts Operational
REST APIs Operational
Agent interface Operational
Standard CTI Operational
Salesforce integration Operational
MS Dynamics integration Operational
Oracle integration Operational
Zendesk integration Operational
Hubspot integration Operational
SAP integration Operational
ServiceNow integration Operational
Recordings Operational
LOAD1 Operational
TEST1 Operational
LOAD2 Operational
TEST2 Operational
Payment IVR Operational
Support access Operational
SEPIA API Operational
Test Operational
Test API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average MOS
Fetching

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Release 4.9.8 | SG1
Completed - The scheduled maintenance has been completed.
Oct 15, 12:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 12:00 CEST
Scheduled - Release 4.9.8
Sep 30, 00:14 CEST
Release 4.9.8 | US1
Completed - The scheduled maintenance has been completed.
Oct 15, 10:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:01 CEST
Scheduled - Release 4.9.8
Sep 30, 00:14 CEST

Oct 14, 2026

Release 4.9.8 | DP1 - FR8 - FR9 - FR10 - FR12 - HADS - HDS2
Completed - The scheduled maintenance has been completed.
Oct 14, 22:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 CEST
Scheduled - Release 4.9.8
Sep 30, 00:14 CEST
WebRTC media issue
Resolved - This incident has been resolved.
Oct 14, 10:58 CEST
Update - The issue is confirmed to be fully fixed.
Oct 14, 10:58 CEST
Monitoring - Fixed. Agents should log out and log in again to establish correct WebRTC session.
Oct 14, 10:11 CEST
Investigating - We are currently investigating this issue.
Oct 14, 09:12 CEST

Oct 13, 2026

Release 4.9.8 | DE1 - FR4 - FR6
Completed - The scheduled maintenance has been completed.
Oct 13, 22:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:02 CEST
Scheduled - Release 4.9.8
Sep 30, 00:14 CEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Release 4.9.8 | FR3 - FR5 - FR7 - FR11
Completed - The scheduled maintenance has been completed.
Oct 7, 22:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:01 CEST
Scheduled - Release 4.9.8
Sep 30, 00:13 CEST
Storage issue
Resolved - This incident has been resolved.
Oct 7, 16:37 CEST
Update - We are continuing to investigate this issue.
Oct 7, 15:37 CEST
Investigating - We are currently investigating this issue.
Oct 7, 15:35 CEST

Oct 6, 2026

Release 4.9.8 | FR1 - FR2
Completed - The scheduled maintenance has been completed.
Oct 6, 22:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:00 CEST
Scheduled - Release 4.9.8
Sep 30, 00:13 CEST

Oct 5, 2026

Voice Instability and Disturbance
Resolved - This incident has been resolved.
Oct 5, 11:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 11:46 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 5, 11:31 CEST
Investigating - We are experiencing disruptions to our voice services.
We are currently investigating the issue.
Oct 5, 11:28 CEST

Oct 4, 2026

No incidents reported.

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